Growing up,
I was rightly taught that
personal reputation and
integrity was the most valuable
asset you can have and Janet and
I have built a successful
business on our reputations and
good name.
Also see
our sample questionnaire for
evaluating immoral behavior
that can predict a dishonest or
untrustworthy professional and
how to use bad credit reports
against employees.
Our clients don't
come to us exclusively because
of our expertise. They come to
us because they hear about our
integrity and honesty, how we
have no ulterior motives, and
how when we make a commitment,
they can take it to the bank.
IT managers have noted a sharp
increase of acts of moral turpitude in the computer industry
over the past decade and
they are going to great expense to ensure that their new
computer professionals will not pose a risk to their mission-critical data.
The stakes are high, and the new is full of reports of companies
that have lost millions of dollars due to the
immoral
behavior to employees.
-
In Florida,
William Sullivan faces accusations that he stole millions of records
from the database, selling his employers mission-critical data to a data
broker.
-
In California,
Jennifer Adams, 45, an IT systems administrator, allegedly orchestrated
a tax fraud scheme that scammed the government out of more than $50,000.
These insider threats are a major concern
throughout the IT industry and CIO's everywhere are investing in tools to
identify dishonest computer professionals.
"Robert Allen", Fake expert |
Within the world of Oracle
database management we also see dishonesty, with unworthy scholars from around
the globe labeling themselves as "Oracle Experts".
While many just lie
about their credentials and work history, some dishonest characters like Ed
Haskins
created Oracle expert "Robert Allen" for his Phishing web site.
Read
here from eWeek how Burleson Consulting helped to uncover
this dishonest computer professional.
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In light of the rampant dishonesty within the
computer profession, IT management has a responsibility to
carefully screen computer employees, especially those in trusted positions
such as IT management, the Database Administrators and Systems Administrators,
and it's now "due diligence" to investigate all job candidates to ensure that
they don't hire anyone with a propensity to be dishonest.
For example, within Burleson Consulting,
our clients expect us to
perform extensive
pre-employment screening, evaluating every aspect of a job applicants public
records, work history and personality:
Evaluating Moral Turpitude
We can see cases in American
history where public figures
without personal integrity have
paid a steep price. My
favorite example if General
MacArthur, a monumental jerk who
awarded himself many medals that
he did not earn, including the
Medal of Honor and the
Distinguished Flying Cross.
He also awarded LBJ a Silver
Star for no particular reason.
From the book "Anything,
Anywhere, Anytime: Combat Cargo
of the Korean War" on page 9
we see who an old man 5-star
Army general got the
Distinguished Flying Cross as a
party favor from one of his
underlings, two generals kissing
each other's asses:
"MacArthur
modestly took credit for what he
considered a brilliant tactical
maneuver that would complete the
destruction of the North Korean
Army. To MacArthur's surprise
and pleasure, Stratemeyer
presented him (General Douglas
MacArthur) with the
Distinguished Flying Cross for
his "outstanding heroism and
extraordinary achievement" while
participating in aerial flights
to Korea. MacArthur, in turn,
awarded Tunner the Distinguished
Service Cross."
When
MacArthur was stripped of his
command for insubordination in
Korea, thousands of men silently
cheered that justice was done.
As a lesson
in personal integrity, my father
was not so much proud of his own
heroism as much as he was about
turning down General
Stratemeyer. General Stratemeyer
recommended my Dad for the Air
Force Distinguished Service
Medal, one of the Air Force's
top honors. Unlike MacArthur, my
father had the personal
integrity to turn it down.
I have
developed a method for weeding
out people with
poor personal integrity and
it's easy to spot dishonorable
people:
Robert
Papaj list other acts of
moral turpitude in his great
book
Firing Computer Professional,
and he also lists unobtrusive
ways to evaluate the honestly of
a computer systems professional.
One benefit of today's connected
world is the ability to glean
personal information from
background check that shed light
on the personal integrity of a
computer job applicant:
-
Court Records
- While companies have
always checked for criminal
histories, many are now
pursuing other public
records for evidence of
moral turpitude. These
include divorce cases and
civil litigation.
-
Credit history
- Companies routinely
perform credit checks
seeking evidence of
dishonesty and disregard for
obligations such as late
payment history.
-
Google
- Almost all companies
invest in services that
check-out a job applicant on
the web, and it's amazing
how much personal
information people will
disclose in chat rooms for
forums.
-
Unobtrusive measures
- Companies routinely do a
surprise pre-employment drug
test and require job
candidates to agree to
written testing, all in the
quest for evidence of
dishonesty. Some companies
arrange a golf interview
because golf is a fantastic
way to access the true
personality of an IT job
candidate.
- Plagiarism
- plagiarism is
rampant, but it's easy to
detect
plagiarists using the
Internet.
Remember, companies are very
careful not to disclose the
reason for rejecting a job
candidate, and legally they
don't need any reason.
Within states with "at will"
hiring statutes, computer shops
are free to reject job
candidates for the slightest
hint of impropriety.
Objective measures of
dishonesty
Many
IT shops use the same hiring
criteria as outlined in US
Federal Regulations,
PART 710—CRITERIA AND PROCEDURES
FOR DETERMINING ELIGIBILITY FOR
ACCESS TO CLASSIFIED MATTER.
Any of the following are
evidence or moral turpitude,
someone that cannot be trusted
with sensitive corporate data:
- arrest
and/or conviction of a
felony;
-
frequent involvement with
authorities even as a
juvenile;
- DWI/DUI;
- having
been a patient in an
institution primarily
devoted to the treatment of
mental, emotional, or
psychological disorders;
- A
history of not meeting
financial obligations. A
pattern of financial
irresponsibility
(bankruptcy, debt or credit
problems, defaulting on a
student loan);
- moving
violations with fines over
$200;
-
illegal drug use (to include
any use
of cocaine, heroin, LSD, and
PCP); and the illegal
purchase, possession, or
sale of any such narcotics.
-
Deceptive or illegal
financial practices, such as
embezzlement, employee
theft, check fraud, income
tax evasion, expense account
fraud, filing deceptive loan
statements, and other
intentional breaches of
trust
-
Inability or unwillingness
to satisfy debts
-
Unexplained affluence
-
Financial problems that are
linked to gambling, drug
abuse, alcoholism, or other
issues of a security
concern.
-
Deliberate omission,
concealment, or
falsification of a material
fact in any written document
or oral statement in the job
application
But today's IT managers must
go beyond public records to
evaluate personal honesty, and
many shops use a Psychologist to
help evaluate job candidates for
sensitive computer jobs.
Some companies develop a
personality profile for job
candidates, rating potential
computer employees for these
factors:
-
Vulnerability -
Omissions in the job
application and willful
concealment of embarrassing
personal incidents (e.g.
acts of sexual deviance),
can make a computer employee
vulnerable for engaging in
illegal behaviors.
-
Exaggeration - IT job
candidates who "puff" their
job responsibilities,
education or work history
are quickly disqualified as
dishonest.
-
Poor Judgment -
Potential employees are
evaluated (by speaking to ex
co-workers where the laws of
job privacy do not apply),
seeking to find any evidence
of contempt for management,
anger issues, stalking
behaviors, excessive
absences from work and lying
to cover-up mistakes.
-
Scofflaws - Companies
routinely check a job
applicants background
seeking unobtrusive measures
to find a "scofflaw",
seeking evidence of subtle
dishonesty. This can
include a history of drunk
driving, shoplifting,
multiple traffic tickets and
possession of drugs.
-
Sue-ers - A history
of civil litigation relating
to personal matters (unpaid
child support, allegations
of bad parenting) is a red
flag, as-is a history of
frivolous actions in small
claims court.
Death
before Dishonor
I was the son of a senior Air
Force officer and I vividly
remember the tattoo's
proclaiming "Death before
Dishonor" and I remember Dad
explaining the importance of
living-up to a set of ideals.
I
was taught to protect my
reputation, regardless of the
personal costs. I have always
been taught not to stand by and
allow anyone to smear your good
name, and because dueling has
been outlawed, the legal system
is the only recourse (Libel laws
were specifically introduced to
stop dueling).
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As
Teddy Roosevelt said (I
read this on the wall at
the entrance to the
Museum of Natural
History in New York
City)
"A
man's usefulness depends
upon his living up to
his ideals in so far as
he can."
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Personal
Standards and Expectations
I'm
sometimes criticized for having
"unrealistic"
job screening requirements.
I make no secret that I prefer
people with high moral
standards, people with top-notch
educations people who give-back
(servicemen, people who donate
time to charities) and people
with a demonstrable work ethic,
and above all, no history of
moral turpitude (paying bills
late, criminal convictions). I
have many consultants who far
exceed my own abilities, and I
make no excuse for hiring the
best people that I can find.
But it is
more than just skill and formal
education. I was taught to
never, ever hire anyone who
lies, even once. Believe it or
not, there are still folks out
there who really adhere to the
simple principle:
"I will not
lie, cheat or steal, nor
tolerate those who do"
As a group,
my staff is over-represented by
people with Faith, people with
military backgrounds, and people
who have pulled-themselves up by
their own bootstraps. One of my
best consultants never had an
opportunity to finish College,
yet he became a world-renowned
expert in his field.
Note that
the honor code mentions "not
tolerating" cheaters and
thieves. Aby gentleman
will have no qualms about
reporting a cheater. When
I was an Adjunct Professor at a
major university I caught one of
my students cheating and I had
him expelled. Is that
harsh? No. Cheaters
hurt all honest students, and
it's the obligation of any
honorable person to blow-in
cheaters and
Having Personal
Integrity
Sometimes I
think that I was born in the
wrong century. When my
great-grandpa was captured by
the Yankees after Gettysburg he
was sent to the Old Capital POW
camp in Washington DC. Sensing
that he was an honorable man,
the Yankees set him free after
he swore a solemn oath that he
would not take-up arms against
the Yankees. During the worst
combat in the Civil War, he
walked out the prison gates, a
free man. Now I ask you, how
often does this sort thing occur
today?
My Dad
taught me that nobody is
going to give you a free ride
and that personal honor, above
all, is the key to success. If
you read Conrad's Hiltons book "Be
My Guest", he had very-much
the same philosophy. Once word
gets around that you are
trustworthy, banks open their
coffers and people come to know
that your word is your bond.
I built my
business on my personal
integrity. More than 80% of my
business is from repeat clients
and referrals. Word gets
around. If say that I will do
something, it's going to get
done, and it's a sad reflection
on society that my success is
due in large-part to the lack of
integrity among my competition.
My parents
died when I was a teenager, and
even when I was as poor as a
church mouse, I never, ever,
paid a bill late. In college,
my prized Nikon camera has made
innumerable visits to the pawn
shop so that I always paid my
debts on-time, every time.
Even today,
I do a credit check on all my
new job applicants and I don't
look favorably upon late-payment
of loans. Even parking tickets
bother me. Today, my staff is
over-represented with people who
share my moral convictions, and
I make no apologies for
tossing-away applicants with any
sign of moral turpitude.
I also
detest people who cheat and
plagiarize, and there are
some very well-known Oracle
experts that I detest for
evidence of disrespect and
dishonesty, and even little
things like twisting words in
during a debate or being rude to
beginners indicates a lack of
integrity.
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