Corporate travel etiquette manners
Oracle Tips by Burleson Consulting
March 9, 2010
In addition to these
guidelines, make sure to review our
- Dress Code
Professional Corporate Tipping tips
Professional golf etiquette
American business travel protocol
manners is not just about using the right fork or keeping your elbows off of
the table, corporate protocol exists for a god reason, and the rules of good
manners in the corporate world are not always trivial or simple common
this quiz. Assume the following
people waiting for a taxi cab:
A – A male CEO
B – A female director
C – A male management trainee
what order to they enter the taxi?
Who pays the tab and expenses the ride?
See bottom of page
young women learn gracious manners in Cotillion or Finishing school, and
young gentlemen often learn manners in military officer’s school or they
take a manners course when they are hired as a manager.
When I got my first corporate job out of MBA School, they flew their
latest hires to New York for a intensive two-day class on how to be a proper
lady/gentleman corporate executive!
of my managers know proper corporate manners, and it’s indispensible when
meeting with clients because “good breeding” shows, and boorish manners are
unprofessional, to say the least!
travelling in a corporate group there is a well-defined protocol of manners.
When travelling as a company group in vans or corporate jets, the
senior person always enters the vehicle first, and in-turn, they are the
first to depart the vehicle.
also a travel protocol for managers when travelling.
In most Fortune 500 companies, mid-level managers are not allowed to
take the same commercial flights, lest a crash occur, losing institutional
knowledge. This rule is not true
for senior managers who frequently fly together in the corporate jet.
Taxi's have been used for business travel since the 1700's
The position of honor is on the right
Seniority is determined by corporate title, and gender trumps seniority.
On a short ride, a gentleman should always defer the best seating to
All manners have reasonable origins, and the origin of the saying "the
position of honor is on the right" originates because of the fact that cars
drive on the right-hand side of the read, and the best place to sit in a cab
is on the right.
rule is a bit trickier in a taxi cab.
In a taxi, the lowest-level person hails the taxi cab, and they are
the first to enter, and the last to leave.
The senior person appears gracious, holding the door while their
underlings board the cab, getting in last, so that they can be the first to
manner school, they teach the rule of thumb that “The position of honor is
on the right”, and this is what you need to think about when entering a taxi
cab, since the senior person always gets in last, on the far right-hand side
of the cab.
there is an important exception to this seniority rule.
Traditionally, the female gender trumps seniority and a CEO is
expected to defer to a lady, allowing her the “position of honor”.
who are unfamiliar with corporate manners often misunderstand this rule, and
will wrongly wait for their boss to enter the taxi cab.
A good boss never chastised an ill-mannered underling in public, and
a good boss will recognize this faux paux, and politely say “you first”,
offering the underling a chance to save face.
Answer: The lowest
level male (person C) always hails the taxi cab, and the CEO, being a
gentleman, sits in the middle seat, allowing the female director the
position of honor where she is the first to exit the taxi.