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Don Burleson Blog 







Warning: Product user profile information not loaded

Oracle Database Tips by Donald BurlesonJanuary 9, 2015

Question:  I am trying to connect to SQL*Plus and I get the message "Warning: Product user profile information not loaded".  How do I load this product user profile?

Warning: Product user profile information not loaded!
You may need to run PUPBLD.SQL as SYSTEM"

Enter user-name: xxx
Enter password:

Warning:  Product user profile information not loaded!
Error in disabling roles in product user profile.

Answer:  The Oracle docs note:

The PRODUCT_USER_PROFILE (PUP) table provides product-level security that supplements the user-level security provided by the SQL GRANT and REVOKE commands and user roles. To create the PUP table, log in to SQL*Plus as the SYSTEM user and run PUPBLD.SQL which is located in the ORACLE_HOME\SQLPLUS\ADMIN directory with:


Oracle will throw the  "Product user profile information not loaded" when you have not run the pupbld.sql script.  To remove this warning, you just need to run pupbld.sql as the SYSTEM user:

SQL> connect system/xxx

SQL> $ORACLE_HOME/sqlplus/admin/pupbld.sql

You can sometimes see this error as well:

SP2-0623 - Error accessing PRODUCT_USER_PROFILE. Warning: Product user profile information not loaded! You may need to run PUPBLD.SQL as SYSTEM
Cause - The PRODUCT_USER_PROFILE table has not been built in the SYSTEM account.
Action - The exact format of the file extension and location of the file are system dependent. See the SQL*Plus installation guide provided for your operating system. The script must be run as user SYSTEM.


Also, note that the product_user_profile must be owned by SYSTEM, and you will get tan error if you run pupbld as SYS.

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