IT Managers' Journal On
Oracle Licensing & Support
There's an
interesting article over
on the
IT Manager's Journal
about Oracle licensing and
support. According to the
article;
"Anthony Bradley, a
former META Group analyst
who's now CTO and lead
Oracle analyst at Appergy,
Inc., a consulting firm in
Burlingame, Calif., wrote an
article for the company Web
site entitled, "How Oracle
Is Putting the Support
Screws to Customers."
Appergy describes itself as
a company that "delivers
applications, research, and
services to help clients
better execute on complex
business initiatives.". We
were intrigued, so we looked
further into it.
We think the assertions Mr.
Bradley makes are very
serious, indeed. We also
believe that, in the
interest of fair and
balanced journalism, that
these assertions should not
go unanswered by those in
the crosshairs. To that end,
we sought the most senior
person at Oracle in customer
service, Ms. Jacqueline
Woods, vice president of
global pricing & licensing
strategy, who was gracious
to offer her responses.
We've reprinted Mr.
Bradley's article here, and
have included Ms. Woods'
responses to each point in
italics in order to let you
make up your own mind about
Oracle's licensing and
support policies."
