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   Remote UNIX and
          Remote Network Service Plans

There are thousands of companies that have a critical need for expert UNIX support and UNIX administration but cannot justify the expense of a full-time UNIX Systems Administrator and full-time network support.  PC-Week reports that the average salary for a qualified UNIX support professional is over $80,000.00 per year.

The Burleson remote UNIX support service plan offers a cost-effective alternative to a full-time UNIX Systems Administrator. Because Burleson utilizes sophisticated monitoring techniques, Burleson can offer world-class remote UNIX support and remote Network support at affordable prices.


Client Requirements

All clients must provide secure external access to their UNIX servers, either via dedicated dial-in or secure connections over the Internet.  The client must also possess a valid support number for access to UNIX technical support.

Burleson offers remote UNIX support for IBM AIX UNIX, Solaris Sun UNIX, HP UNIX (HP/UX) and Linux.  We also support every conceivable type of Network configuration including traditional data services, wireless, and Internet-based connectivity.

    


Competitive Pricing

Burleson remote UNIX support offers discounts for clients who have substantially similar UNIX servers in a networked environment.  The prices below are US dollars per month with a one-year service commitment.

UNIX support prices

             Monthly fee
       Number of
    UNIX Servers
1-7  $1,600
8-15  $3,200
16-31  $4,800


Network support prices

           Monthly Fee
      Number of    
      Wide Area
        Nodes
1-5 $1,500
6-10 $2,000
11-15 $2,500


Combined UNIX Support & Network Support prices

Burleson offers a 20% discount for customers who wish to combine UNIX and Network support.

                        Number of
                Wide Area Nodes
 
   Number of
UNIX Servers
     1-5   6-10   11-15
 1-7  $2,480  $2,880  $3,280
 8-15  $3,760  $4,160  $4,640
 16-31  $5,040  $5,440  $5,840

 


 

Remote Support Services

Burleson remote UNIX service provides 100% of the remote UNIX needs for your company. This plan requires a 12 month service commitment and includes:

    •  Complete Network monitoring and reporting 
           
    • Bandwidth utilization alerts 

    •  Packet loss alerts 

    •  Protocol distribution (real-time) 

    •  Packet size distribution (real-time) 
       

    • Network exception Alerts
                 
    • Congestion  alert e-mail

    •  Network loss alert 

    • Link loss alert

    •  Network bottleneck alert
       

    • Remote UNIX Server monitoring 
           
    • UNIX Reporting 

    •  UNIX Load average alert e-mails 

    •  Filesystem utilization e-mail alerts

    •  CPU time distribution (user/sys/idle) 

    •  Complete disk I/O statistics 
       

    • Monitor RAID for disk failures
       
    • Full UNIX Alerting 

    • Filesystem free space shortage alert

    • RAM Memory shortage alert
       

    • Monitor File existence/non-existence
       
  • Periodically verifying that certain files exist or don't exist.

  • monitor the existence of necessary symlinks

     

    • Monitor File system integrity
       
    • Take a "snapshot" of the filesystem

    • Verify consistency of system files

    • Monitor first level of intrusion detection.

    • Monitor activity on the system.
       

    • Full 24 x 7 emergency UNIX support
       
    • Guaranteed fast response to production outages

    • Reporting and resolving all serious Unix alert messages
       

    • Plus, Four hours of dedicated remote Unix support per month.


Burleson also offers customized remote UNIX and Network administration consulting services for $150/hour.  Click here is see the Burleson UNIX and Network Consulting services.

Send an e-Mail Don Burleson and get a customized quote for your company or

Burleson is the American Team

Note: This Oracle documentation was created as a support and Oracle training reference for use by our DBA performance tuning consulting professionals.  Feel free to ask questions on our Oracle forum.

Verify experience! Anyone considering using the services of an Oracle support expert should independently investigate their credentials and experience, and not rely on advertisements and self-proclaimed expertise. All legitimate Oracle experts publish their Oracle qualifications.

Errata?  Oracle technology is changing and we strive to update our BC Oracle support information.  If you find an error or have a suggestion for improving our content, we would appreciate your feedback.  Just  e-mail:  and include the URL for the page.


                    









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