How to Get More Out of Oracle Support

Many large corporations pay yearly fees to Oracle technical support, and yet some shops profess not to understand how to maximize their value in Oracle support services.

What's included in Oracle support

Oracle technical support does not include an experienced person to help fix your issues.

Oracle Support Tasks: (free)

Oracle Consulting tasks: (expensive)

Arthur notes that Oracle support WILL NOT help beyond a certain level., and the Oracle DBA or a consultant must ultimately resolve any technical issue.  Oracle Corporation advertises their consultants for these tasks:

Read more Tips on Maximizing Oracle Support Services here:

http://www.dba-oracle.com/t_how_to_get_more_out_of_oracle_support.htm


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