Oracle Database Tips by Donald Burleson

Implement Anger Management

Employers and IT organizations should institute an anger management program that is available to all employees. Incidents occur often between individuals supporting IT functions for various reasons, causing wide-ranging anger and stress.  Having this program available and in use before situations occur that produce anger and violence can only help to avoid such events.

Employment termination commonly produces anger in the dismissed IT employee, as well as other employees. Anger is a means by which individuals adapt to a feeling of hurt, frustration, harassment, disappointment, or threat; in this case the threat and actual loss of their own employment.

Mild anxiety is normal but actions such as anger that becomes violent or abusive are beyond acceptable behavior and the norms of society. An anger management program can condition the staff with how to control their anger and the anger of others.

Anger may be displayed by IT employees at many different levels and in numerous forms, especially as it relates to employment termination. Anger displacement can be characterized by a wide-ranging magnitude; from mild to severe.

Mild anger may be seen as a person just being irritable that gets written off as someone having a bad day. Severe anger has been expressed unfortunately in too many situations by serious physical abuse as well as fatal assaults. Figure 7.1 provides a sample form for measuring the nature and severity of anger that has been displayed by computer professionals.

The above book excerpt is from:

You're Fired! Firing Computer Professionals

The IT manager Guide for Terminating "With Cause"

ISBN 0-9744486-4-8

Robert Papaj 

http://www.rampant-books.com/book_2005_1_firing.htm