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ORA-29701: Unable to connect to Cluster Manager Tips

Oracle Database Tips by Donald BurlesonNovember 5, 2015

Question:  What causes the ORA-29701 error below?  Can you explain how to connect to the cluster manager properly?

ORA-29701: Unable to connect to Cluster Manager.

Answer:  The oerr utility shows this for the ORA-29701 error:

ORA-29701:  unable to connect to Cluster Manager

Cause: Connect to CM failed or timed out.

Action: Verify that the CM was started. If the CM was not started, start it and then retry the database startup. If the CM died or is not responding, check the Oracle and CM trace files for errors.

As we see, the fix for the ORA-29701 error is to start the connection manager (CM).

If you have the available downtime, try bouncing the whole RAC cluster, this will often fix the ORA-29701 error.

The first step is to check the CM logs for errors and ensure that the CM is running. 

ps -ef|grep cm| grep -i grep|more

oracle 44456 1 0 15:29:12 pts/3 0:00 /u01/oracle/product/8.0.5/bin/cmadmin 
oracle 46508 1 0 15:29:14 pts/3 0:00 /u01/oracle/product/8.0.5/bin/cmgw

If the CM is not running, start the CM:

$ ./cmctl status

See my notes on CM starting and testing.

Also see these MOSC notes on troubleshooting the ORA-29701 error:

  • Note 1376731.1

  • Note 735804.1

  • Note 1050908.1 titled "How to troubleshoot RAC CRS startup issues". 

  • Note 1423243.1 titled "ASM can't Start with ORA-29701 and ORA-01078 in SIHA"

Also see my notes on CRS startup issues.


Osama Mustafa notes that the ORA-29701 can also happen when the cssd daemon is not running and he lists his solution to the ORA-29701 error:

The reason is Oracle cssd daemon process was not running.

As Root User :

Step 1: Go to the /etc folder
Step 2: Execute the following command.
# init.cssd start
startup will be queued to init within 30 seconds

Step 3: Wait for 2 minutes and execute the following commands
# cd $ORACLE_HOME/bin
# ./localconfig delete
Stopping CSSD
Failure in CSS initialization opening OCR.
Shutdown has begun. The daemons should exit soon.

Step 4: Execute the following command

# ./localconfig add
Successfully accumulated necessary OCR keys.
Creating OCR keys for user root, privgrp 'system'
Operation Successful
Configuration for local css has been initialized.
Adding to inittab
Startup will be queued to init within 30 seconds
Checking the status of new oracle init process..
Expecting the CRS daemons to be up within 600 seconds
CSS is active on these nodes
nodelist
CSS is active on all nodes
Oracle CSS service is installed and running under init(1M)

Step 5: Start the ASM instance now.
 
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