Don Burleson's Questions
To Ask Your Applications
Vendor
Don Burleson offers some
useful guidelines on
what to ask of third-party
application vendors whose
applications run on the
Oracle platform. Don's
advice?
"If you are the victim of
a shoddy Oracle vendor
implementation, insist on
your right to be provided
with complete and accurate
Oracle documentation.
Remember, it's your vendor's
responsibility to provide
you with the configuration
and optimization details for
their Oracle database. Also
remember, you did not write
the vendor's application,
design their database
schema, or write their SQL,
so you should not be
responsible for tuning it."
Check out the article
for a sample documentation
checklist, including
questions to ask about the
server configuration, schema
layout and guidelines for
monitoring and maintaining
the underlying database.