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Oracle News Headlines

 


Software Disasters Often People Problems


November 9, 2004

A recent article published on MSN brings back memories of a saying my Computer Electronics Instructor always told us in class, "96% of computer problems are user problems".

http://news.moneycentral.msn.com/ticker/article.asp?Feed=AP&Date=20041005&ID=4009425&
Symbol=US:ORCL

This article written by, Matthew Fordahl emphasizes that,

As systems grow more complicated, failures instead have far less technical explanations: bad management, communication or training.

"In 90 percent of the cases, it's because the implementer did a bad job, training was bad, the whole project was poorly done," said Joshua Greenbaum, principal analyst at Enterprise Applications Consulting in Berkeley. "At which point, you have a real garbage in, garbage out problem."


 

 
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